What you can expect from our team:
- Your dedicated Funeral Director will meet with you at your home, or at one of our premises
- Your Funeral Director will complete the necessary regulatory paperwork on your behalf
- Your Funeral Director will listen to what type of service you would like and discuss the available options
- Our team use local suppliers and in-house specialists
Your Funeral Director will coordinate all of your requirements including newspaper intimation, flowers and refreshments to deliver a truly personal service for your loved one.
Sadly, it is one of life’s inevitabilities that you will one day have to arrange a funeral.
Here is what you can expect once you have contacted us:
- We will ask for preliminary details concerning yourself and the person who has passed away.
- If the person has passed away at home or in a nursing home, and once a doctor has certified death, with your permission we will bring your loved one into our care. If the person has passed away in hospital, your loved one will be brought from the hospital as soon as all the relevant paperwork is ready.
- At your convenience, one of our Funeral Directors will arrange to meet you to discuss the funeral arrangements. This meeting can take place in your own home or at any of our premises.
- If no specific instructions have been left regarding the wishes of your loved one, we can advise you on the options available. We are able to cater for all religious denominations and secular requirements for both burial and cremation.
- We can advise on local crematoriums and cemeteries, and make the necessary enquiries and arrangements on your behalf.
- We will advise whether a claim can be made to the Department of Work and Pensions (DWP) for help with funeral costs, and can help you complete the claim form and will submit it on your behalf to the DWP.
- Once all the details have been finalised, we will provide you with written confirmation of the funeral arrangements together with a detailed written estimate.
- When someone passes away in Scotland, their death must be registered within eight days unless the Procurator Fiscal’s involvement prevents this. At the time of making the funeral arrangements we will give you detailed advice on registering your loved one’s death.
If a pre-payment plan has been set up by the deceased, many of these choices will have already been discussed, agreed and budgeted for.
Your dedicated Funeral Director will confirm the funeral arrangements and will provide an estimate of any additional costs involved prior to the funeral taking place.